Customer Service, Social Media and Binary Options Trading

It is very well known that word of mouth is the best form of advertising. In the 20th century, this meant people would share their customer service experiences when they got together with family, friends and co-workers. In the 21st century this also means people share their experiences on online forums and through social media such as Twitter, Facebook and YouTube. This often greatly increases the exposure to customer service experiences that might have only become well known locally and/or within a small community of people in the 20th century. Today’s communication means the same message could potentially be passed …read more