How to Create the Online Experience Your Customers Want to Have

Today’s consumer can shop almost wherever (and whenever) they like, thanks to the ever-growing world of e-commerce. What this means for your online presence is that creating an extraordinary customer experience is more important than ever. With only a few seconds to catch your customers’ attention, you have to make sure their experience, from landing page to checkout, is as seamless as possible.

Offer Live Chat Services

If a customer can’t find what he or she is looking for or has more questions about a product, that person should be able to talk to a customer service representative immediately. …read more